Privacy Policy
Welcome to FORWINGO.
Effective date: 01.2026
Last updated: 01.2026
Legal entity: FORWINGO UG (haftungsbeschränkt), Germany
Data Controller: FORWINGO UG (haftungsbeschränkt)
Governing regulations: EU GDPR, BDSG (Germany), global compliance where applicable
Introduction
This Privacy Policy explains how FORWINGO UG (“FORWINGO”, “we”, “us”, “our”) collects, uses, stores, shares, and protects personal data when you access or use FORWINGO (the “Platform”).
By using the Platform, you acknowledge that your personal data will be processed in accordance with this Privacy Policy.
If you do not agree with this Policy, do not use the Platform.
Personal data we collect
We collect the following categories of data:
2.1. Data you provide
Full name, date of birth, gender
Email address, phone number, country
Profile picture, biography
Payment account details (e.g., IBAN or PayPal)
Identification documents for verification (ID card, passport, residence permit)
2.2. Content data
(When uploading videos, photos, audio, text, or participating in Shows)
Your voice, image, likeness, personality
Performance recordings, background environment
Metadata attached to media files (timestamps, geodata if enabled)
2.3. Usage data
Account activity and role switching
Scoring, comments, interactions
Participant and Organizer applications
Search queries, click behavior, navigation patterns
2.4. Device & technical data
IP address, device model, OS & version
Browser information
Mobile carrier (where applicable)
App crash diagnostics, performance analytics
Cookies & local storage tokens
2.5 AI training data (opt-in via Terms of Use)
User Content may be used to train or improve automated systems.
Legal basis for processing (GDPR Art. 6)
We process data based on:
Purpose
Legal basis
Account creation & management
Contract (Art. 6(1)(b))
Verification of identity
Legal obligation / Legitimate interest
Payments & payouts
Contract (Art. 6(1)(b))
Communication & notifications
Contract / Legitimate interest
Content hosting & distribution
Consent / Contract / Legitimate interest
Safety, fraud prevention, compliance
Legal obligation / Legitimate interest
AI training & model improvement
Consent via Terms (Art. 6(1)(a))
Why we process your data
We use your data to:
Create and operate Shows
Manage roles (User, Organizer, Judge, Host)
Verify identity and ensure safety
Process payments and payouts
Contact you about Shows, results, updates
Display your Content to Users worldwide
Detect fraud, cheating, manipulation, impersonation
Assign judging, scoring, and rankings
Produce episodic Reality Shows from User Content
Improve and train AI systems for editing, moderation, and assistance
Content visibility & public nature of data
FORWINGO is a public platform.
When you upload Content, your image, voice, name, performance and User profile may be publicly visible worldwide and may appear:
in Shows & episodes
on YouTube, social media, and partner platforms
in promotional content & advertisements
inside FORWINGO Watch Premium
We cannot guarantee removal of Content already shared publicly outside the Platform.
Payment data
Bank and payment information is stored securely by certified third-party payment processors.
FORWINGO does not store raw credit card numbers.
Sharing & transfer of data
We may share data with:
Recipient
Reason
Judges / Hosts
To perform scoring & show operations
Payment processors
Deposits and payouts
Cloud hosting providers
Content and data storage
AI processing services
Editing, moderation, quality improvement
Legal authorities
Compliance with law / safety & abuse reports
Sponsors
Only for Sponsored Shows and with explicit notice
International transfers
Where data is transferred outside the EU, standard contractual clauses (SCCs) and equivalent safeguards apply.
Retention
Data type
Retention
Account information
Until account deletion + 24 months
Payment & verification records
10 years (legal requirement in Germany)
Uploaded Content
Permanently, unless legally removed
Logs & crash reports
12 months
AI training data
Permanently, even after account deletion
Content and publicity rights survive account deletion, as defined in the Terms of Use.
Data rights (GDPR)
Users have the right to:
Access their data
Rectify inaccurate data
Delete certain personal data (not Content licensed to FORWINGO)
Restrict processing (where applicable)
Object to direct marketing
Download their personal profile data (export)
To submit a request:
We may request identity verification before processing any request.
Children & minors
FORWINGO does not knowingly allow Users under 18 to create accounts.
Content involving minors may require:
parental consent
compliance with child protection regulations
FORWINGO may remove such Content and report violations to authorities.
Safety, cheating & fraud
We may use automated and manual tools to detect:
deepfakes
impersonation
cheating & score manipulation
fraudulent payouts
payment chargebacks
identity mismatch
Suspicious accounts may be suspended or terminated without notice.
Cookies & tracking
We use:
essential cookies (login & security)
analytics cookies
device fingerprinting for fraud prevention
optional tracking cookies for personalization
You may control cookie settings in your browser or device.
Third-party links
External links (e.g., YouTube channels, Instagram profiles) are not controlled by FORWINGO.
We are not responsible for external privacy practices.
Security
We implement industry-standard security measures including:
encryption in transit (HTTPS, TLS)
hashed passwords
secure storage of verification documents
fraud detection systems
No system is 100% secure.
Changes to this Policy
We may update this Privacy Policy at any time.
Continued use of the Platform = acceptance.
Contact
FORWINGO UG (haftungsbeschränkt)